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Sign up to ivie insights for the latest news, blogs and energy-saving tips.
Sign up to ivie insights for the latest news, blogs and energy-saving tips.
Sign up to ivie insights for the latest news, blogs and energy-saving tips.
ivie Frequently Asked Questions
Hit a tricky spot? We can help. Check out our helpful FAQs below - we're sure to have your questions covered.
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ivie app ›
Trending questions
ivie account queries ›
Trending questions
ivie Bud set up ›
Trending questions
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›How do I install my ivie Bud?
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›How do I scan the QR code on my ivie Bud?
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›I’ve completed the online activation of my ivie Bud, but it is still displaying the activation QR Code.
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›An error message has come up when entering my ivie Bud GUID.
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›My smart meters are being replaced, what steps do I need to take to reconnect my ivie Bud?
ivie Bud - display queries ›
Trending questions
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›My ivie Bud is only showing gas or electricity data. Why isn’t it showing both fuel types?
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›Why do I see dashes instead of my energy data?
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›Price Cap has changed but the tariff on my ivie Bud has not updated.
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›I recently changed my Wi-Fi provider/password and my ivie Bud is showing an error message – Wi-Fi connection lost?
